Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage our legal services. We are committed to safeguarding your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Solicitors Regulation Authority (SRA) Standards and Regulations.

By using our website, you agree to the practices described in this policy.

2. Who We Are

3. What Personal Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, postal address
• Identification details: date of birth, ID documents, proof of address
• Case-related information: documents, correspondence, evidence, and any information necessary to provide legal services
• Technical data: IP address, browser type, device information, cookies
• Marketing preferences: your choices about receiving updates or newsletters

4. How We Collect Your Data

We collect data in the following ways:

• Direct interactions: when you contact us, submit a form, or instruct us
• Automated technologies: cookies and analytics tools
• Third parties: barristers, experts, courts, regulators, or other parties relevant to your matter

5. How We Use Your Data

We use your personal data for the following purposes:

• Providing legal services
• Managing our relationship with you
• Complying with legal and regulatory obligations (including SRA requirements, anti-money laundering checks, and professional record keeping)
• Internal administration such as billing, file management, and quality assurance
• Website analytics and improvement
• Marketing communications (only with your consent)

6. Lawful Bases for Processing

We process your data under the following lawful bases:

• Contract – to provide legal services
• Legal obligation – compliance with SRA rules, AML regulations, and statutory duties
• Legitimate interests – improving services, preventing fraud, managing business operations
• Consent – for optional marketing or non-essential cookies

7. Sharing Your Data

We may share your data with:

• Courts, tribunals, and regulators
• Barristers, experts, and third-party service providers
• IT, cloud, and document management providers
• Law enforcement where required by law

We never sell your personal data.

8. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards such as:

• Adequacy decisions
• Standard contractual clauses

9. Data Security

We implement technical and organisational measures to protect your data, including:

• Encryption
• Access controls
• Secure storage systems
• Regular security audits

10. Data Retention

We retain your data only as long as necessary:

• Legal files are typically kept for 6–15 years depending on the matter type
• Marketing data is kept until you withdraw consent
• Website analytics is retained for standard operational periods

11. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Request correction
• Request deletion (where applicable)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

To exercise your rights, contact us using the details above.

12. Cookies

We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings or our cookie banner.

13. Complaints

If you have concerns about how we handle your data, you can contact:

• Our Data Protection Officer
• The Information Commissioner's Office (ICO)

14. Updates to This Policy

We may update this policy periodically. The latest version will always be available on our website.